Tile America in Stamford, CT Open now

Reviews about Tile America

• ★ ★ ★ ★ ★

  March 04, 2020, by Stephanie Hipp
  Amazing place! Huge range of styles and prices. Great service. Gorgeous showroom! Found everything I needed in an hour including grout. Love this place.
• ★ ★ ★ ☆ ☆

  February 01, 2020, by Michael Covney
  Pleasant enough sales people and extensive show room but I had several problems. They shipped the wrong tile The tile shipped was not the tile we ordered and documents show it. Sales rep acknowledged their mistake but refused to credit us because and I quote "your contractor should have detected the mistake before taking delivery." They eventually shipped the correct tile but it took over a week for the correct tile to arrive. Bad enough but they also shipped and charged us for tile we did not order (they substituted another tile w/o our knowledge) and refuse to credit us for that too!! After we made a few firm but polite calls we finally got the sales rep to say that a credit would be forthcoming (subject to management approval) but after several weeks of follow up calls still no credit. When we speak to the sales people about these issues you get the distinct impression of being BS'd. My guess: Tile America is financially stressed. No wonder. So, look here but buy elsewhere. Edit: Credit for returned tiles finally given. Added back a star. Would have added back two stars but due to the length of time and pressure it took can only give them 2 stars. If you choose to buy here you need to be extremely careful. 2nd Edit: Upon further reflection added a third star. The tile looks great. And I must credit the salesman who suggested ceramic instead of stone as we had originally wanted for the bathroom. Ceramic is much more resistant to moisture and is less expensive. Perfect for bathrooms and did I say it looks great? Very happy about his suggestion. Ok, some glitches, but overall, very happy with the end result.